Sometime in the next 24 hours we will be switching European Tribune over to a new layout. This will involve a little downtime and no doubt some teething troubles. Do not adjust your set. - Colman

The lack of a psychological approach towards the passengers is indeed surprising, if there is a (however imperfect) policy for crew. But the traffic situation might be an indcation of other things: a lean operation with little or no emergency consists where the default is to expect stranded passengers to board the next train (even if it is already full), a system in which those stranded with the last train of the day fare especially bad.

*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Mon Jan 14th, 2013 at 03:13:03 PM EST
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